Working with us

No gimmicks. Just serious about what makes a great place to work.

Every day our team of 800 colleagues rise to the challenge of delivering high-quality homes and related services that make a real difference in our communities and to the people who live in them.

As one team, we work together, and empower and support each other, to ensure we do everything we can to make a positive difference.

Our people say they are proud to be Progress. That we are a community, where you feel your contribution is valued, has purpose, and you are inspired and able to thrive.

We are all about:
  • Ensuring clarity of role, responsibilities and boundaries
  • Setting achievable targets and expectations that motivate and empower, not overwhelm
  • Ensuring everyone feels valued and appreciated
  • A shared and lived vision, values and purpose
  • Great leadership and communication
  • Rewarding and recognising contribution with fair salaries and generous benefits
  • A happy and healthy work life and environment
  • Connection, collaboration and community

Investors in People has awarded us with its ‘We invest in people’ silver accreditation.

Our people

Our people say we’re a fantastic place to work. That we are ‘friendly’, they feel ‘valued’, and they feel that they are empowered to ‘make a difference’.

We know that the contribution of our colleagues, whether delivering exceptional frontline services, driving insight-based decisions and continuous improvement, or investing time in a customer or colleague who needs that extra support, makes a positive difference in people’s lives.

Our colleagues take ownership of customer service, take responsibility for finding resolutions and navigating around obstacles that get in the way.

They are famously ‘proud to be Progress’ – let us let them tell their story.


Our community

We believe in the power of diversity. The collaboration of passionate people with different backgrounds and perspectives, is what makes us strong. That is why we strive to build a culture of inclusion, where all of our employees can feel at home.

We are a ‘one team’ community committed to creating inclusive workspaces and embracing the diversity of backgrounds and perspectives.

We celebrate and maximise the immense contribution and potential that different lived experiences, skills and perspectives can bring.

Valuing diversity of experience is embedded in our governance and strategic decisions, as is the way we shape services and champion positive change, how we support each other and share our unique stories through our inclusion networks, and everyday interaction between colleagues, tenants and customers.

We want every colleague to feel comfortable bringing their whole self to work; our community is built on respect and authenticity.

Read our colleagues’ stories of equality, diversity and inclusion in action at Progress Housing Group here 

Our investment

We want to support you to be the person you want to be. Whatever shape that takes, we will invest in the future you.

Our culture is one that encourages colleagues to invest in their own development, actively seek out opportunities to grow themselves and their teams, and share their knowledge and support others in their own development.

Learning and development

  • Continuous personal and professional development and support to develop achievable career plans
  • On the job training
  • Personal review and development planning
  • Coaching and Mentoring – both from externally qualified and internal coaches and mentors
  • Apprenticeships – from level 2-7 relevant to the role and specialist area
  • Digital learning – formal learning resources available via our MYLO platform
  • Shadowing – opportunity to spend time with colleagues in other teams to understand how we all work together towards our Corporate Strategy.


We provide a wide range of tools and resources to keep our people healthy and supported.

Whether it’s our commitment to wellbeing through generous holiday allowance, occupational sick pay, flexible and family-friendly working options, or healthcare benefits, we provide a range of benefits to support and reward our employees.

  • Employee Assistance Programme (EAP) is a health and wellbeing benefit available to all employees. It offers access to a variety of confidential services including telephone and online counselling and legal and financial information services
  • Healthcare and wellbeing plan
  • Enhanced family friendly schemes
  • Support with financial well-being
  • Inclusion networks (Black, Asian and Minority Ethnic, LGBTQ+, Menopause, and Carers) which are open to all and provide support to those that identify with them
  • Trade Union
  • Regular wellbeing pop events and workshops
  • Social events to connect – check out our summer socials programme here
  • Occupational sick pay to cover periods of absence due to ill health
  • Mental health first aiders and well-being champions
  • People Forum