Who we are

We are one of the UK’s leading and most innovative social housing providers.

We own, manage and build homes across the UK and work together to create healthy and sustainable communities. We are much more than a housing provider, we create homes where people can thrive. We offer support with finances, life skills, employability, and opportunities to connect to help people live well and achieve their aspirations.

Our vision

To ensure everyone has a place to call home and the opportunity to live their best life.

We work with over 180 local authorities throughout the UK and own and manage over 11,800 homes. We also support over 65,000 customers with technology-enabled care to maintain their independence.

Our core purpose is social housing. Any surplus generated from our non-charitable or commercial subsidiaries is reinvested into our stock and services so that we can continue to create great homes and places where people want to live.

How we operate

We are a well-run, financially resilient organisation with a team of over 800 colleagues who are deeply committed to delivering our social purpose. We are a diverse organisation, providing a wide range of services to tenants and customers.

Our business is made up of six business streams. Each is defined from the point of view of our tenants and customers, and each serves a distinct group of people with a particular set of services.

Progress Housing Group

Progress Housing Group is where we started in 1994. We are lead providers of affordable housing and homes for people over 55, especially in the Central Lancashire and Fylde Coast areas. We are expanding throughout the region and into West Yorkshire. We invest in people, not just property.

Progress Living

Progress Living supports key workers with high-quality accommodation where it is needed. We tailor our services to meet the specific needs of healthcare and other key workers.

Concert Homes

Concert Homes provides well-designed, exceptional homes for sale across the North West. Any surplus from these housebuilding activities is reinvested in the Group to provide more affordable housing.


RWP is one of the largest providers of high-quality supported living accommodation for people with a learning disability, autistic people, an acquired brain injury or those with a mental health condition.

We innovate. We build partnerships. We advocate for those we support. We provide excellent quality housing.

Key Unlocking Futures (Key)

Our charity supports individuals and families, helping them to realise their potential and be the best they can be. This is achieved by providing a range of person-centred services. Key Unlocking Futures also supports people who are homeless or at risk of homelessness, including the provision of supported housing.

Progress Lifeline – Technology-enabled care services

We are a national leader in technology-enabled care (TEC). We support over 65,000 people by providing person-centred services that help them to live independently. We believe that TEC improves people’s quality of life and should be easily available for all who need it.

Progess in numbers

Our homes